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Netcracker

Enabling Seamless Global Expansion for Netcracker

Netcracker

Company Overview

Netcracker Technology, a USA-based subsidiary of NEC Corporation, provides mission-critical digital transformation solutions for the telecom industry. As a global leader in BSS/OSS and cloud-based solutions, Netcracker required a scalable solution to support its international workforce expansion.

Challenges

Expanding into new markets meant Netcracker needed a flexible hiring solution to onboard top-tier talent quickly while ensuring compliance with local labor laws. With employees based in 13 countries—including Slovakia, Serbia, Denmark, Hungary, and the Philippines—the company faced challenges related to:

  • Market entry barriers in new locations

  • Remote workforce management across multiple jurisdictions

  • Limited access to specialised talent in emerging markets

  • Lack of localised HR support and compliance expertise

Having previously worked with Velocity Global, Netcracker sought a more strategic partner to streamline operations and provide hands-on support.

Solution

Emerald Technology partnered with Netcracker to provide Employer of Record (EOR) services across its key locations. Through Emerald’s expertise, Netcracker was able to:

Hire 100+ employees across 13 countries without setting up local entities
Ensure full compliance with local labor laws, payroll and tax regulations
Eliminate administrative burden, allowing HR teams to focus on strategic initiatives
Gain access to top-tier talent with Emerald’s global recruitment network

Result

With Emerald’s EOR solution, Netcracker successfully expanded its international workforce with speed and efficiency. The partnership enabled them to scale in new markets without the complexity of entity setup, compliance headaches, or payroll challenges.

By leveraging Emerald’s strategic expertise, Netcracker continues to grow its global presence—ensuring seamless operations, happy employees and a stronger competitive edge in the telecom industry.

Quote

The best—amazingly helpful and always willing to go the extra mile. It seems that nothing is too much trouble. Thanks to Emerald, we’ve been able to hire in countries where we don’t have an entity, solving employment law challenges with ease, I genuinely can’t think of anything to dislike!

Netcracker Logo White

Deborah Shepherd

Human Resources Business Partner

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Global Talent Acquisition and Employer of Record (EOR) for Pre-IPO and Private Equity backed technology businesses.

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