Emerald Technology

Location: Nigeria

Our client, a huge global Systems Integrator, is looking for an Assistant Territory Manager to oversee the profit services centre in Nigeria. This individual will be managing a team of 40 field engineers and mid-level management to service all warranty and maintenance contracts across all the core industries the company works within. This person will own the entire P&L and will be responsible for achieving SLA and operational benchmarks, as well as the revenue and cost line targets set by the organisation.

Skills and Requirements

  • 8+ years’ experience of Group, Team or Project Leadership, ideally in technical services or field support
  • Must have in-depth experience of the Nigerian market and cultural facets
  • Strong analytical and organisational skills
  • Excellent verbal and written communication skills
  • Understanding of the integration of software solutions – software sales or contract negotiation experience would also be desirable
  • Experience managing large teams with many direct reports
  • Operational and analytical experience; knowledge of operational forecasting
  • Engineering Degree or relevant experience

Reference: AUTN-301146