Emerald Technology

Location: Stockholm

Work closely with our customers to:

  • Demo, deploy, operationalize and extend the Tanium platform
  • Solve problems and build new technology (R&D)
  • Consistently and cogently address our customers’ needs through astute verbal and written communication skills
  • Thrive in a team-oriented culture through delivering a significant individual contribution while collaborating with and strengthening teammates
  • Think critically, spanning the sales process through customer support, troubleshooting and developing new capabilities on the Tanium platform
  • Work closely with CSMs on improving Tanium operational status within key accounts
  • Expected to travel up to 40% of the time on average (can vary by region)

Skills and Requirements

Education, Experience & Training

  • BS degrees in computer science, MIS, or equivalent experience required
  • Significant experience in technical positions required
  • Significant experience in customer-facing or customer support positions
  • Significant operational experience in endpoint operations or security
  • Hands-on Tanium experience a major plus
  • A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
  • Demonstrated aptitude in one or more programming languages
  • Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:
  • Endpoint Security
  • Endpoint Support/Troubleshooting
  • Incident response
  • Systems Management
  • Systems Administration
  • Software Engineering
  • Utility Scripting (e.g. bash, PowerShell, VBScript, Python, etc.)
  • Demonstrated critical thinking skills
  • Excellent written and verbal communication skills
  • Naturally team-oriented with a mission first attitude

Core Competencies

  • Deep, systematic problem-solving skills
  • Sustained record demonstrating initiative and motivation
  • Demonstrated dependability, team player, positive attitude and good attendance
  • Person of high ethics, integrity, honesty and patience
  • Demonstrated ability to work in a fast-paced, ever-changing environment

Pertinent technical certifications a plus (e.g. Google IT Support Professional Certificate, CISSP, MCSE, A+/Security+/Network+ combined, etc.)

For more information or a confidential discussion, please submit your CV

Reference: AITR-315447